My Work
December 2017 - March 2019
Systems Engineer (Larsen and Toubro Infotech)
LTI helped me understand various complex customizations and Integrations first-hand. Though being comparatively young in my career, I was given complete freedom to work on new areas, including Integration, Orchestration, P0/P1 alert automation, Dynamic routing of tickets, SnC probe and Export sets.
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Other tasks include Upgrade activities, Workflows, Transform maps, Order guides, Record producers, and Catalog items.
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February 2016 - December 2017
Infra Developer (Cognizant Technology Solutions)
My First job helped me walk into the world of ServiceNow. Learnt SN administration, Catalogs, handled go-lives of Incident Management, Change Management, Project Portfolio Management, Release Management.
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Got introduced to best practices of Process documentation and Technical documentation. Also got my CSA certification here and trained newly joined SN resources on number of modules.
September 2019Â - Present
Senior Associate (Ernst & Young)
EY gave me opportunities to work on, including Domain Re-Architecture, Portal enhancements, License Framework, Custom Application onboarding automation, Dynamic homepages.
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Other responsibilities include interviewing new applicants, training new joinees, Documentation of work, Requirement gathering/follow-up, setting up Demo sessions to stakeholders and partners.
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April 2019 - September 2019
Software Engineer (Shell India Markets)
Worked on understanding the complex environment of customization by Fruition Partners, including Web service connector, REST Integration with Freshdesk, Release Management, Back to Baseline.
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Shell gave me a great learning in terms of the robust process followed; I am now familiar by practice, the Scrum framework. Also worked on the DevOps model.
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