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Hey! Glad you decided to have a look at my portfolio, I promise I won't be boring 😁.

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Since the beginning of my journey to find out what I love to work on, I have had times when I felt like I am completely stranded in the wilderness. Using such experiences to etch me and keep learning something new has always helped me. This habit has brought me here to create a portfolio about me, thinking "Why not?".

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I am a ServiceNow developer with 5+ years of experience and I genuinely cannot be more glad about ending up in this amazing world of 

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Constant willingness to learn new things, a keen interest on documenting the technical aspects of any implementation, Maintaining a good client concord are all strengths that I possess.

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I consider this as my digital dairy of cool things that I learn in ServiceNow (now tell me what's not cool about ServiceNow). and my reflections on the same.

SNOW logo.jpg

About Me

Modules I've worked on

...and a bunch of customizations

  • Dynamic Portal homepages

  • Privacy Notice agreement on Portal

  • Custom Application Onboarding request

  • User Licenses Framework

  • Banner Announcements on Native UI

  • Knowledge-base visibility for Service Portal

  • Ageing Category of submitted tickets

  • P0/P1 Automation

  • Dynamic Routing

  • Access Card Request using Orchestration

Image by Alex Kulikov

"What lies behind us and what lies before us are tiny matters compared to what lies within us"

Image by Jay Wennington

  • ServiceNow Orchestration

  • REST API Integrations (Table API, Scripted REST, Import set API)

  • SOAP API Integrations

  • Service Portal (Designing pages, Header items, widgets, route maps, Privacy Notice)

  • Flow Designer (MS Teams Integration, automation of reminders)

  • Virtual Agent

  • Agent Workspace

  • SSO setup

  • RBAC and Delegated development

  • Mid-server, SnC probe, and ECC queue

  • Idea, Demand, and Project Management

  • Release Management

  • Case Management

  • Incident Management

  • Change Management

  • Knowledge base and articles

Keyboard and Mouse

My Skills

  • Proficiency in ServiceNow Administration and Scripting

  • Meeting deadlines way ahead

  • Good Documentation skills

  • Pro-active in taking up complex challenging tasks

  • Extrovert

  • Optimistic

  • Self-Motivated

  • Fun-loving

  • Adaptive

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