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Writer's picturesajan Allan Roy R

Predictive Intelligence

Predictive intelligence allows Machine learning through a series of repeated processing of data, without being explicitly programmed. OOB modules served are ITSM, CSM, HR, EM, and custom applications.

Following are the operations that PI can perform:




Plugins involved:

  • glide.platform_ml.clone_artifacts - This is to keep the trained solutions on a sub-prod instance when a production clone is down.

  • com.glide.platform_ml - This is to activate Predictive intelligence machine learning plugin in the system.

Types of solutions provided by Predictive intelligence:

  • Classification

  • Similarity

  • Clustering

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