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Writer's picturesajan Allan Roy R

Instance Scan: Quebec



  • Instance scan is one of the biggest head-turners when it comes to ServiceNow Quebec.

  • You can run a complete or a scheduled scan on your instance, using the list of configured checks that are present or create more checks on your own.

  • Checks: The way how this works is, a check can be created under one of the following use-cases:

  • Once a new check record is opened, you can choose the purpose of the check from the following categories:

  • A bunch of other important information can be configured to show when the scan finds records matching the check, like priority, a SN documentation link, possible resolution information, etc.

  • Condition builder or advanced script condition can be used to configure which records need to be chosen for this check and what is the actual check performed on.

  • Looking at OOB checks can give you an idea of how the script field is utilized for this. The only takeaway i could get is, almost all scripts have this towards the end of the script:

finding.setCurrentSource(grHRR);
finding.increment();
  • Suites: allow us to Create a specialized bunch of checks (can't create checks here, you can pull them from the slushbucket)

  • Suites can have parent and child suites, and we can always schedule them as necessary.

  • Table Cleanup: Also called as auto-flush, gives us this amazing privilege of cleaning up records on tables, based on the age in seconds.

  • For example, referring to the sys_updated_on field, you can set a value to the 'Age in seconds', so that records living beyond that will be automatically deleted. Supports cascaded deletions too.

  • Results: Has records based on the scan run.

  • Findings: Has records based on the check records against all scans run.

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