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Writer's picturesajan Allan Roy R

The new Idea portal. One of those Quebec surprises 😃



Starting Quebec, there will no more be any modules on Idea management in the native UI, apart from a few ones like Create Idea Module, Create idea category, etc.


ServiceNow recommends users to shift to the new and improved Idea portal, which has a whole lot of new features to offer.


Starting from taking up ideas in a community-like format, upvote/downvote ideas and many others.


So if you are still assuming that activating the PPM plugin would give you the whole fat bundle of idea, demand, project management modules, this is a reality check for u :)


Also, modules to do with ideation are all under the Innovation management module now, and it has its own plugins to choose from.


More links below:


Innovation Management:


Migrating from Legacy Idea to the new Idea Portal:


SN Blog:


Tech bytes Video:



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